Important: By registering or using any service on the cv66 platform, you confirm that you have read, understood, and agree to be bound by all Terms and Conditions contained in this document. If you do not agree with any part of these terms, please cease using the platform immediately.
1 Member Eligibility
The cv66 platform is open only to individuals who meet the following eligibility requirements. It is the user's sole responsibility to ensure they are eligible to use this platform before registering.
- You must be 18 years and above to register and use the cv66 platform. cv66 takes this age requirement seriously and has verification systems in place to ensure compliance.
- You must be an individual acting on your own behalf and not as an agent or representative of any third party.
- You are not on any list of individuals prohibited from using online gambling services under the laws applicable in your area of residence.
- You are not currently enrolled in a self-exclusion program from any gambling platform.
- You choose to use this platform of your own free will and bear full responsibility for your actions.
Note: cv66 reserves the right to request identity verification (KYC) documents at any stage to verify member eligibility. Failure to provide the required documents may result in the account being suspended while verification is in progress.
2 Account Registration
Every cv66 member is entitled to hold one account only. Multiple account registrations by the same individual are strictly prohibited and may result in all associated accounts being closed without any refund.
- All information submitted during registration must be accurate, current, and complete. False or misleading information is a serious breach of these terms.
- The registered name must match the actual name of the bank account holder used for deposits and withdrawals.
- You are solely responsible for maintaining the confidentiality of your account password. Do not share your login details with anyone.
- cv66 will never ask for your password through any communication channel. Stay alert and watch out for phishing attempts.
- Every transaction and activity carried out through your account is your responsibility, unless you have promptly reported unauthorised access to cv66.
3 Deposits & Payments
Cv66 supports a wide range of deposit methods suitable for Malaysian users. All deposits are processed through secure payment channels encrypted using industry-standard encryption technology.
- Minimum and maximum deposit amounts are subject to the limits set for each payment method. These limits may change from time to time and will be communicated on the Deposit.
- All deposits must be made using a payment method registered under the same member's name. Deposits from third-party accounts are not accepted and will be returned.
- cv66 is not responsible for any delays or failures in deposit processing caused by third parties such as banks or e-wallet providers.
- Any suspicious or unverifiable deposit may be withheld pending further verification by the cv66 team.
- All funds in a cv66 account are denominated in the currency set at registration and do not accrue interest.
Accepted deposit methods: FPX, DuitNow, Touch 'n Go eWallet, GrabPay, local bank transfers, and other payment methods listed on the Deposit page.
4 Withdrawal of Wins
Cv66 is committed to processing member withdrawal of wins promptly and transparently. The withdrawal process is subject to the following conditions to ensure platform security and compliance.
- Withdrawals may only be made to a bank account or e-wallet registered under the same name as your cv66 account.
- Identity verification (KYC) may be required before your first withdrawal or before withdrawals exceeding certain limits are approved.
- Withdrawal processing time ranges from a few minutes to 24 hours, depending on the payment method and current request volume.
- Bonuses received are subject to wagering requirements that must be fulfilled before any associated wins can be withdrawn.
- cv66 reserves the right to conduct additional security checks on any withdrawal request deemed unusual or suspicious.
- Any attempt to withdraw funds obtained through fraudulent means will result in immediate account closure, and the matter may be reported to the relevant authorities.
5 Bonuses & Promotions
Cv66 offers a variety of bonuses and promotions for new and existing members. All bonuses are subject to specific terms and conditions stated alongside each offer.
- Each bonus has its own wagering requirement (rollover/wagering requirement) that must be fulfilled within the specified period before a withdrawal is permitted.
- The welcome bonus is only available to new members making their first deposit. Each member may claim the welcome bonus once only.
- cv66 reserves the right to cancel any bonus obtained through illegitimate means, including the use of multiple accounts or collusion between players.
- Bonus offers cannot be combined unless specifically stated in the relevant promotional terms.
- cv66 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
- cv66's decisions regarding bonus and promotion claims are final and cannot be disputed.
Reminder: Please read the wagering requirements of each bonus carefully before accepting it. Accepting a bonus automatically means you agree to the associated terms.
6 Member Conduct
Cv66 maintains a safe, fair, and enjoyable platform environment for all members. Any conduct that disrupts the platform or is detrimental to other members will not be tolerated.
- The use of automated software, bots, or any tools designed to gain an unfair advantage in games is strictly prohibited.
- Colluding with other players to manipulate game outcomes is strictly prohibited.
- Exploiting any bugs or technical vulnerabilities in the platform is strictly prohibited. Members who discover a bug are requested to report it to the cv66 support team immediately.
- The use of threatening, abusive, or harassing language or behavior in any platform communication channel is strictly prohibited.
- Any money laundering activities or transactions related to illicit financing through the cv66 platform are strictly prohibited.
Cv66 reserves the right to take immediate action, including account suspension or closure, against any member found to be in breach of these conduct guidelines.
7 Account Security
Your account security is cv66's priority. Our platform is equipped with a multi-layered security system including 256-bit SSL encryption and two-factor authentication to protect your account and funds.
- You are responsible for keeping your login credentials confidential. cv66 is not liable for any losses resulting from sharing your account information with others.
- If you suspect your account has been accessed without authorisation, contact the cv66 support team immediately for prompt action.
- cv66 recommends using a strong, unique password and changing it regularly for optimal account security.
- Enable two-factor authentication (2FA) in your account settings for an added layer of protection.
8 Responsible Gaming
Cv66 takes responsible gaming seriously. We provide a range of tools and resources to help members manage their playing habits and ensure gambling remains purely a form of entertainment.
- Members can set daily, weekly, or monthly deposit limits at any time via the account settings page.
- A self-exclusion feature is available for members who need a break from gambling activities for a set period.
- Information and links to gambling support organisations are available on the Responsible Gaming us.
- cv66 trains its support team to identify and assist members who may be experiencing gambling-related issues.
Remember: Only bet with money you can afford to lose. Gambling should be entertainment, not a source of income or a way to resolve financial difficulties.
9 Account Suspension & Closure
Cv66 reserves the right to suspend or close any member's account in the following situations, without prior notice in certain cases:
- Violation of any section of these Terms and Conditions.
- Suspected or confirmed fraud, money laundering, or other illegal activity.
- Failure to submit identity verification documents within the specified timeframe.
- A request by the member to voluntarily close their account.
- Decisions by cv66 management for reasons deemed appropriate under the platform's internal policies.
Valid account balances (not subject to investigation) will be returned to the member upon completion of the closure process, subject to deduction of any bonuses that have not met the wagering requirements.
10 Liability Limits
To the extent permitted by applicable law, cv66 shall not be liable for any indirect, consequential, special, or punitive losses arising from the use of this platform.
- cv66 does not guarantee that the platform will operate without interruption or be free from technical errors at all times.
- cv66 is not responsible for any losses caused by internet connection disruptions on the user's end.
- Game results generated by a certified Random Number Generator (RNG) are final and cannot be disputed on technical grounds.
- cv66 is not responsible for the actions or omissions of third-party game providers, even if those games are hosted on the cv66 platform.
11 Terms Amendment
Cv66 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on this platform.
- It is the member's responsibility to review this Terms and Conditions page periodically to stay informed of the latest version.
- Continued use of the cv66 platform after amendments are published constitutes your acceptance of the revised terms.
- For material amendments, cv66 will endeavour to notify members via email or in-platform notification with reasonable notice.
Note: The update date at the top of this page indicates when these Terms and Conditions were last updated. Please check back periodically.
12 Contact Us
If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of cv66's services, our support team is available to assist you at all times.
- Contact us via Live Chat on the cv66 platform for the fastest response — available 24 hours a day, 7 days a week.
- Support email: [email protected] (displayed as text only)
- For frequently asked questions, visit the FAQ us for instant answers without the wait.
We are committed to responding to all inquiries within 24 hours on business days. Member satisfaction and comfort are our top priority.